Burj Al Arab
The Burj Al Arab, Dubai’s iconic seven-star hotel, symbolizes luxury. Managed by Jumeirah Group, it offers unmatched service and amenities, providing a prestigious career opportunity for hospitality professionals in a world-class setting.
Job Description & Details
The Burj Al Arab offers a wide range of career opportunities across various departments, including:
- Guest Services: Front Office Agents, Concierge, Guest Relations.
- Food and Beverage: Waitstaff, Bartenders, Restaurant Managers, Chefs.
- Housekeeping: Room Attendants, Supervisors.
- Spa and Wellness: Therapists, Receptionists.
- Administration: HR, Finance, Marketing.
- Engineering and Maintenance: Technicians, Engineers.
- Security and Safety: Security Officers, Lifeguards.
Employees at the Burj Al Arab are expected to uphold the highest standards of service excellence, contributing to the hotel’s reputation as a leader in luxury hospitality.
Salaries
Salaries at the Burj Al Arab are competitive and commensurate with the luxury hospitality market in Dubai. Compensation varies based on position, experience, and qualifications.
Below are approximate salary ranges for common roles:
- Front Office Agent: AED 4,000 – AED 6,000 per month
- Guest Relations Officer: AED 5,000 – AED 7,000 per month
- Waitstaff/Bartender: AED 3,500 – AED 5,500 per month
- Restaurant Manager: AED 8,000 – AED 12,000 per month
- Chef de Partie: AED 5,000 – AED 8,000 per month
- Housekeeping Attendant: AED 2,500 – AED 4,000 per month
- Spa Therapist: AED 4,000 – AED 6,000 per month
- Security Officer: AED 3,500 – AED 5,500 per month
- Administrative Roles: AED 6,000 – AED 10,000 per month
- Engineers/Technicians: AED 5,000 – AED 9,000 per month
Requirements
General Requirements
- Education: A minimum of a high school diploma is typically required. Hospitality degrees or certifications are advantageous.
- Experience: Previous experience in a similar role, preferably within a luxury hotel or resort.
- Language Skills: Proficiency in English is mandatory. Knowledge of additional languages, such as Arabic, Russian, Chinese, or German, is a plus.
- Customer Service Skills: Strong interpersonal and communication skills with a focus on delivering exceptional guest experiences.
- Appearance: Professional grooming standards are strictly upheld.
Specific Requirements
- Guest Services: Experience with hotel management systems (e.g., Opera), strong problem-solving abilities.
- Food and Beverage: Knowledge of fine dining etiquette, food safety certifications, mixology skills for bartenders.
- Housekeeping: Attention to detail, knowledge of cleaning techniques and equipment.
- Spa and Wellness: Relevant certifications (e.g., massage therapy), knowledge of spa treatments and products.
- Engineering: Relevant technical certifications or degrees, experience with hotel facilities maintenance.
How to Apply
Online Application
- Visit the Official Careers Website: Go to the Jumeirah Group’s careers portal at www.jumeirah.com/en/careers.
- Search for Open Positions: Use the search function to find current vacancies at the Burj Al Arab.
- Create an Account: Register an account to submit your application and track its progress.
- Submit Your Application:
- Resume/CV: Prepare an up-to-date resume highlighting relevant experience and qualifications.
- Cover Letter: Write a cover letter expressing your interest in the position and why you are a suitable candidate.
- Additional Documents: Be prepared to provide certificates, diplomas, or references if requested.
- Application Confirmation: After submission, you will receive an acknowledgment email.
Interview Process
- Initial Screening: HR will review applications and shortlist candidates.
- Telephone/Video Interview: An initial interview may be conducted to assess your suitability.
- In-Person Interview: Shortlisted candidates may be invited for face-to-face interviews, which could include practical assessments or role-playing scenarios.
- Job Offer: Successful candidates will receive a formal job offer outlining the terms of employment.
Tips for a Successful Application
- Tailor Your Resume: Highlight experience relevant to the luxury hospitality industry.
- Professional Presentation: Ensure all documents are well-formatted and free of errors.
- Research the Hotel: Demonstrate knowledge about the Burj Al Arab and its standards.
- Prepare for Interviews: Practice common interview questions and scenarios related to your role.
- Follow-Up: Send a thank-you email after interviews to express appreciation for the opportunity.
Final Thoughts & Mode of Application
A career at the Burj Al Arab offers prestigious opportunities for growth in hospitality, with competitive salaries, excellent benefits, and the chance to join a world-renowned team dedicated to delivering exceptional guest experiences.