Clerks, Receptionists & Administrative Staff | Rashid Hospital Hiring

By | November 16, 2024

Rashid Hospital

Rashid Hospital in Dubai, managed by the Dubai Health Authority (DHA), is one of the most prestigious healthcare institutions in the UAE. While the hospital is widely known for its advanced medical care and trauma services, it also relies on a strong team of administrative professionals to ensure smooth day-to-day operations. Career opportunities for clerks, receptionists, and administrative staff are vital to the hospital’s efficiency and public service delivery.

These roles provide excellent career prospects for individuals with strong organizational, communication, and customer service skills. This article covers the career opportunities for clerks, receptionists, and administrative staff at Rashid Hospital, including salaries, job requirements, and how to apply.

Overview of Clerks, Receptionists, and Administrative Staff Jobs at Rashid Hospital

Rashid Hospital offers various administrative roles essential for the hospital’s operations. Below is an overview of these positions:

1. Clerks

Clerks handle various administrative and clerical tasks, ensuring the smooth functioning of hospital departments. They assist with filing, record management, data entry, and other support services.

  • Key Responsibilities:
    • Filing and maintaining patient records, medical documentation, and hospital databases.
    • Managing data entry, preparing reports, and updating patient information.
    • Assisting with billing, invoices, and other administrative processes.
    • Supporting hospital staff with clerical tasks such as correspondence and documentation.

2. Receptionists

Receptionists are the first point of contact for visitors and patients at Rashid Hospital. They manage front-desk operations, greet patients, and direct them to the appropriate departments.

  • Key Responsibilities:
    • Greeting patients, visitors, and staff, and directing them to the appropriate departments.
    • Answering phone calls, responding to inquiries, and providing information about hospital services.
    • Managing appointment scheduling and updating patient information in hospital databases.
    • Assisting with patient check-ins and ensuring timely coordination with medical staff.

3. Administrative Staff

Administrative staff at Rashid Hospital manage office operations, provide administrative support to healthcare professionals, and ensure that hospital policies and procedures are followed efficiently.

  • Key Responsibilities:
    • Overseeing administrative functions such as payroll, procurement, and office management.
    • Handling patient records, maintaining confidentiality, and ensuring proper documentation.
    • Coordinating meetings, managing calendars, and arranging travel for senior hospital staff.
    • Supporting various departments with administrative tasks, including HR and finance operations.

Salaries for Clerks, Receptionists, and Administrative Staff at Rashid Hospital

Salaries for clerical, receptionist, and administrative roles at Rashid Hospital vary depending on experience, qualifications, and the level of responsibility.

Below are estimated salary ranges for these positions:

  • Clerks: AED 4,000 – AED 8,000 per month
  • Receptionists: AED 3,000 – AED 7,000 per month
  • Administrative Staff: AED 5,000 – AED 15,000 per month

Salaries may vary based on the level of experience, job function, and specific duties within the role.

Additional Benefits

Rashid Hospital employees, as part of the Dubai Health Authority, enjoy several benefits, including:

  • Medical Insurance: Comprehensive health coverage for employees and their families.
  • Annual Leave: Paid annual leave, public holidays, and vacation time.
  • Airfare: Return airfare for expatriates, often provided annually.
  • Housing Allowance: Support with housing costs, which is part of the compensation package.
  • Pension Scheme: Retirement benefits for UAE nationals and long-term employees.

Requirements for Clerks, Receptionists, and Administrative Staff at Rashid Hospital

The qualifications and skills required for clerical, receptionist, and administrative positions at Rashid Hospital depend on the specific job. Below are general requirements:

1. Clerk Requirements:

  • Education: A high school diploma (matric) is required. A diploma in office administration is an advantage.
  • Experience: 1-3 years of experience in clerical or administrative work is preferred.
  • Skills:
    • Strong organizational and multitasking abilities.
    • Proficiency in Microsoft Office (Word, Excel) and data entry software.
    • Attention to detail and accuracy in managing records.
    • Ability to work in a team and assist with general administrative duties.

2. Receptionist Requirements:

  • Education: A high school diploma (matric) is required. A diploma in customer service or office administration is a plus.
  • Experience: 1-3 years of experience in customer service, reception, or a front-desk role is preferred.
  • Skills:
    • Excellent communication and interpersonal skills.
    • Ability to manage multiple tasks in a fast-paced environment.
    • Proficiency in using office equipment, phone systems, and appointment scheduling software.
    • Friendly, professional attitude with strong problem-solving skills.

3. Administrative Staff Requirements:

  • Education: A diploma or degree in business administration, office management, or a related field is required.
  • Experience: 2-5 years of experience in administrative roles, preferably in a healthcare setting.
  • Skills:
    • Strong organizational, time management, and problem-solving skills.
    • Proficiency in Microsoft Office (Word, Excel, PowerPoint) and other office management software.
    • Experience in handling payroll, procurement, or hospital administration is beneficial.
    • Ability to manage confidential information and work independently.

How to Apply for Jobs at Rashid Hospital

If you are interested in applying for clerical, receptionist, or administrative positions at Rashid Hospital, follow these steps:

1. Visit the Dubai Health Authority (DHA) Careers Portal

  • Go to the DHA Careers Portal to view available job openings at Rashid Hospital.
  • You can also check popular job portals such as LinkedIn, Indeed, Bayt, and NaukriGulf for Rashid Hospital vacancies.

2. Search for Available Jobs

  • Use the search tools on the DHA careers portal to find jobs that match your qualifications and experience.
  • Filter positions by job type, role, and location to find the most relevant job opportunities.

3. Prepare Your Application

  • Update Your CV: Ensure your CV highlights your relevant experience, skills, and qualifications. Tailor your CV for the specific role (e.g., clerical, receptionist, administrative).
  • Write a Cover Letter: Craft a cover letter that explains why you are a good fit for the position. Focus on your experience in customer service, administration, or clerical work and how you can contribute to Rashid Hospital.

4. Submit Your Application

  • Apply directly through the DHA careers portal or the job site where the vacancy is posted.
  • Make sure all required documents, such as your CV, cover letter, and any relevant certifications, are included in your application.

5. Prepare for Interviews

  • If shortlisted, you will be contacted for an interview. Be ready to discuss your experience, how you handle administrative tasks, and how you would manage the responsibilities of the role.
  • For receptionist roles, expect questions about how you manage a busy front desk, handle multiple inquiries, and provide excellent customer service.

Final Thoughts & Mode of Application   

Working as a clerk, receptionist, or administrative staff at Rashid Hospital in Dubai offers a stable and rewarding career within one of the UAE’s most prestigious healthcare institutions.

These roles are crucial to Rashid Hospital’s operations, ensuring smooth patient and staff interactions. With competitive salaries, benefits, and growth opportunities, the hospital offers a valuable career platform for administrative professionals. Apply today to join this top-tier healthcare institution in Dubai.

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