Etihad Airways
Etihad Airways, the national airline of the United Arab Emirates, is renowned for its commitment to delivering exceptional service, luxury, and safety in air travel. It offers diverse career opportunities for passionate individuals ready to join a dynamic team.
Whether you are interested in cabin crew roles, customer service, or aviation security, Etihad provides a supportive work environment with competitive benefits and a path to personal and professional growth.
Available Positions and Overview
1. Cabin Crew
Etihad’s Cabin Crew members are ambassadors of the airline, providing world-class service while ensuring passenger safety and comfort. Responsibilities include greeting passengers, conducting pre-flight safety checks, assisting passengers with special requirements, and managing emergency situations. Estimated salary: AED 8,000 – AED 15,000 per month, including allowances.
2. Contact Centre Agent
Contact Centre Agents are crucial in providing excellent customer support over the phone, assisting with bookings, reservations, flight information, and handling inquiries. Duties involve addressing customer concerns, managing bookings, and offering solutions efficiently. Estimated salary: AED 4,000 – AED 7,000 per month.
3. Security Agent
Security Agents ensure the safety and security of passengers, employees, and aircraft. Responsibilities include conducting security checks on passengers, baggage, and cargo, monitoring restricted areas, and responding promptly to security incidents. Estimated salary: AED 5,000 – AED 9,000 per month.
Working at Etihad comes with a range of benefits, including a competitive tax-free salary, health and medical insurance, travel benefits (discounted airfares and annual free tickets for employees and their families), housing and transport allowances, paid annual leave, training and development programs, career advancement opportunities, end-of-service gratuity, and various employee assistance programs.
Qualification & Experience Criteria
1. Cabin Crew
Candidates should possess a high school diploma or equivalent, have fluency in English (additional languages are advantageous), a minimum height of 160 cm, and the ability to reach 210 cm. Candidates should be physically fit and have no visible tattoos while in uniform. Prior customer service or hospitality experience is preferred but not mandatory.
2. Contact Centre Agent
Applicants need a high school diploma or equivalent, strong communication skills in English, and proficiency in computer systems. Prior experience in customer service, especially in a contact center environment, is preferred.
3. Security Agent
Candidates must have a high school diploma or equivalent, be physically fit, and pass a security background check. Strong observational skills, good communication abilities, and prior experience in security or law enforcement are advantageous.
How to Apply for Etihad Airways Careers
If you’re interested in joining Etihad Airways, follow these steps to apply:
1. Visit the Etihad Airways Careers page on the official Etihad Airways website.
2. Browse the list of available positions and select the job that aligns with your skills and career goals.
3. Review the job requirements and qualifications to ensure you meet the criteria.
4. Prepare your updated CV, cover letter, and any necessary documents, including identification and certificates.
5. Click on the “Apply Now” button for your desired job, fill out the online application form, and attach your documents.
6. Submit your application and wait for a response from Etihad’s recruitment team regarding the next steps.
Frequently Asked Questions (FAQs)
1. What are the basic qualifications to become a Cabin Crew member at Etihad Airways?
You need a high school diploma, fluency in English, a minimum height of 160 cm, and the ability to reach 210 cm. Prior hospitality or customer service experience is advantageous.
2. Do I need previous experience to work as a Contact Centre Agent?
While prior experience in customer support or call centers is preferred, it’s not mandatory. Etihad provides training to help you succeed in the role.
3. What benefits does Etihad Airways offer its employees?
Employees receive competitive salaries, health and medical insurance, travel benefits, housing and transportation allowances, training programs, career progression opportunities, and annual leave.
4. How does the recruitment process work at Etihad Airways?
After submitting your application online, shortlisted candidates will be contacted for interviews and assessments. Successful candidates will undergo background checks and receive comprehensive training.
5. Is there a physical fitness requirement for Cabin Crew and Security Agents?
Yes, Cabin Crew members need to meet specific height requirements and have a healthy BMI. Security Agents must be physically fit and able to respond promptly to security situations.
6. Can I apply for multiple positions at Etihad Airways?
Yes, you can apply for more than one position, provided you meet the qualifications and experience criteria for each role.
7. Does Etihad provide training for new recruits?
Yes, Etihad Airways offers extensive training programs for all new recruits, including safety procedures, customer service skills, and specialized security training for relevant positions.
8. How can I check the status of my job application?
You can log into your profile on the Etihad Careers portal to track the status of your application. The recruitment team will also communicate with you directly regarding updates.
Conclusion
Etihad Airways offers a dynamic and rewarding work environment, ideal for individuals passionate about providing exceptional service and ensuring passenger safety. With a wide range of career opportunities in cabin crew, customer service, and security roles, Etihad provides an avenue for growth and development in the aviation industry. If you meet the necessary qualifications and are ready to be a part of a prestigious global airline, apply today through the Etihad Airways Careers portal.